FAQs (Frequently Asked Questions)
Product Information & Selection
Our wheels are engineered for superior durability and verified load capacities. We utilize advanced manufacturing technologies, such as Hydraulic Riveting systems, to ensure swivel heads remain rigid and secure. Additionally, we use high-grade heat-resistant ball bearings to extend the product’s lifespan beyond typical market standards.
Material selection is critical for performance:
Polyurethane (PU): Ideal for general factory floors; resistant to oil and chemicals without marking the floor.
Nylon: Best for smooth, hard surfaces; offers exceptional chemical resistance and high mobility.
Synthetic Gray Rubber: Designed for applications requiring noise reduction and floor protection, such as hospitals or offices.
If you are unsure, please provide us with your floor type and weight requirements so our experts can recommend the best solution.
Our product line covers everything from light-duty furniture casters to Extra Heavy Duty industrial wheels capable of supporting over 2,200 lbs (1,000 kg) per wheel. With extra-thick steel construction, you can trust our wheels for even the most demanding heavy-load applications.
For in-stock items, we prepare shipments within 24-48 hours. Customers typically receive their orders within 1-7 business days, depending on the shipping destination and carrier service.
If an item is out of stock or requires custom specifications, the manufacturing and preparation time is approximately 15-30 days. This duration depends on the quantity and complexity of the order. Our team will provide a definitive delivery schedule during the order confirmation process.
Yes. We can provide full commercial tax invoices for corporate or organizational use. Please provide your tax identification and billing details through our contact channels immediately upon placing your order.